Morning Ross,
May I thank you for the excellent organisation and support you provided to us. The Borgata Lodge was quite superb and the courses challenging. All in all - a great holiday. We did try to call you directly to say 'thanks' but could not get through. Ah well, back to work.
Posted by Al on Dec'30, 2009
Hi Ross, Just to let you know that our golf outing in Kamloops was a complete succes. The Hampton treated us well and provided a mini-suite in one of the rooms for our 'post-game review'. Rivershore gave us four pictures of beer on the house because of a 25 minute delay on our t-time. We all enjoyed The Dunes and managed to escape with only one hole of rain. The highlight for all of us was Tobiano. The weather was perfect, the course is spectacular and we all agreed it is a 'class act'. We will definitely be using your services next September in the Kelowna area. On behalf of the Yumper group, thanks for all your help. Best Regards, Bob
Posted by Bob on Dec'30, 2009
Thanks for arranging a great golf trip. Everything went completely smooth, no glitches with anything, including the weather. Of the 9 courses played, our favourite 3 had to be Tobiano, Predator Ridge and Tower Ranch with Gallaghers Canyon, Okanagan Quail and the Rise just behind them. Sun Rivers was mostly interesting but had a few contrived holes that were quite easy to lose a ball on even after a good shot down the middle. Black Mountain was interesting but felt a bit jammed into too small an area. The Dunes was fun but not as interesting as some of the mountain courses. Thanks again for the great arrangements, we'll certainly use you again for our next trip to the west.
Posted by Andy & Gloria Schwabe on Dec'30, 2009
The Dunes at Kamloops and Ross Marrington- BC Golf Guide have had a great business relationship since 2005. During this time I have seen BC Golf Guide grow as a company and has eventually turned in to one of our most popular booking avenues for our out of town guests. Having said that, this relationship has transpired due to a great personal relationship with the owner, Ross Marrington. Ross gets it. He attends our BCPGA trade shows and has built a personal relationship with the majority of the golf professionals in the interior of BC and beyond. His attention to detail on group size changes and communication with our staff is second to none, there are rarely any mistakes made on the entire booking/cancellation process. This relationship building has been imperative to business relations with myself and Ross and weve seen an increase in destination rounds due to continuing popularity of his company. Another attribute to BC Golf Guide is, Ross is the only Tour Operator owner that makes a conscious effort to bring his own personal group of 24-36 players to our club and others in the interior each year. This does not happen with other agencies and is a unique trait that Ross makes a conscious effort to bring extra revenue to the golf clubs he deals with, and we all appreciate it.
Sincerely,
Mike Porco, Former Director of Golf
The Dunes at Kamloops
Posted by Mike Porco on Dec'30, 2009
Just wanted to say everything turned out very well for our Shuswap Trip. The Podollan Hotel rooms by the pool rocked and we were able stroll around to each others units as we pleased! The suite was a little tight for 10 guys playing poker, but we managed.
They brought us tables and chairs and were very relaxed about everything. Oh the restaurant food there was awesome! I believe the restaurant was named Jax? In addition, the courses were also great and looked after us well. C. Ellis
Posted by Craig Ellis on Dec'30, 2009
Just wanted to give you a report on our weekend in Kamloops. The Hampton in Kamloops was wonderful, the rooms were perfect, beds luxurious, the breakfast, was definitely deluxe for a continental. Our first day at Sun Rivers was good, the coarse is very challenging, and weather turned out good, we were worried at first, as the wind was howling on the first tee. The Dunes is a flatter coarse, lots of wide open, not so many places to lose a ball. We had great service after at the Dunes, the coarse marshall was terrific, the waiter was also very friendly. All in all, we had a wonderful time, and also had very prompt taxi service too. Thanx so much, we will definitely check you out next time we want to book a golf weekend.
Posted by Brenda on Dec'30, 2009
Hi Ross,
Well here we are back in the UK after a super vacation in Canada. We would all like to pass on our thanks for making our holiday just perfect and organizing Predator Ridge at such short notice, it really rounded the holiday of great and saved us a big headache in trying to make our own arrangements. They guys enjoyed the 27 holes at Predator Ridge as much and if not more than Bear Mountain which is saying something. We hope when in Canada next you will still be around and active in BC Golf Guide to organize our golf. Thanks again for making Canada so memorable.
Kind regards
Loraine, Barry, Sandra and Ray - England
Posted by Loraine, Barry Sandra and Ray on Dec'30, 2009
Just wanted to drop you a note expressing our thanks for your help in setting up a very enjoyable trip to Kamloops. We were very impressed with all the courses (found Tobiano pretty difficult and Talking Rock a pleasant surprise) and all the people we met there. The Thompson Inn was in a front lobby reno, but it wasn't an issue really, people were good and its very central, we enjoyed being right downtown on Victoria St as opposed to up the hill at say the Accent Inn, which is something you might want to hi-lite for people ( either way ). I think Kamloops has got it right in their customer/service/attitude department, found everyone from hotel, golf course and restaurant staff to be excellent, may want to pass that onto to the appropriate authorities. Big thumbs up for the 3.2.1. Bistro, awesome restaurant! Thanks again - Len
Posted by Len on Dec'30, 2009
Just to let you know we had a fantastic time. In fact we couldn't have enjoyed it anymore, unbelievable golf, excellent accommodations, and most of all the weather was perfect. Any of our future golf trips Ross will be handled through you and you company. Black Mountain was a true joy to play although the greens were a little slow, but that was understandable being they are brand new, great course. Once again Ross, thank you for everything you did to make it a very special kelowna golf trip.
Sincerely Wayne
Posted by Wayne on Dec'30, 2009
A quick note to thank you once again for a wonderful golf weekend. Besides that minor glitch at Furry, everything went off like clock work. We were all in agreement that this was one of our better trips. We are back to Kananaskis next year and B.C. in 2011 when I look forward to working with you again.Your loyal customer,
Rick Albus - p.s. Having the Bears show up at the Chateau and Squamish was a nice touch.
Posted by Rick Albus on Dec'30, 2009
Just a belated note to thank you for the wonderful job on booking our golf trip. Everyone had a great time. The hotel was very good to us as far as the meeting room went and we were able to use it both nights. The golf courses were great especially the Dunes which every one agreed they liked better. I am sure you will hear next year from the couples planning that trip. Again thanks and if you ever need to refer a satisfied customer we will all be glad to contribute.
Posted by Ellie Ohmnan on Dec'30, 2009
I wanted to take a moment and thank you for your services. We had a great trip and really enjoyed ourselves. The weather held well for us too. Everything was set up for us at the courses and the hotel. You're one-stop / one-call service is really appreciated. As to the courses. The greens on Bear and Quail were playable but definitely still impacted by the 3 week old punching. The greens at Black Mtn were immaculate and that course may soon surpass the others as the best course in Kelowna. It's our favorite so far in the area. Thank you again and we'll be in touch next spring
Posted by David Heitsman on Dec'30, 2009
Ross - I'm sorry it's taken a week to write this letter, but the week since we came home from holidays has been very busy as we expected it would. We both wanted to write to say what a fantastic golf holiday we had, and to thank you for setting it all up for us. We are already looking forward to doing something similar next year. We both think that we would do it a little earlier next year - maybe the last couple of weeks of Sept - the Okanagan was having unseasonably cold weather and there were 3 or 4 days where we had frost delays. However, we had sunshine most of the time, and only one day of rain. A minor hitch was a couple of days with no hot water or heat in our suite at Playa Del Sol. However the woman we dealt with - Leanne was extremely pleasant and was ready to move us if needed - fortunately the problem was fixed and we were able to stay in the suite. We were very pleased with the accommodations in Kamloops - the room at the Hampton was lovely. And the Playa Del Sol suite was gorgeous - we were upgraded to a 2 bedroom suite with a fabulous view and we were able to have all our meals in comfort in the suite. Our son came up for the Thanksgiving weekend and there was plenty of space for him. Possibly as a result of how nice this room was, we were a little disappointed when we first got to the Surfside Hotel. We were in the old part of he hotel, and although the room was very clean, it was very basic, there was no view, and very little soundproofing. However, after the first night we checked with the manager, and chose to pay extra to upgrade to a suite in the new part of the hotel with a stunning view over the lake and with a fireplace (which was very appreciated after a day of golfing in October!).
So as I said before, we are already excited about next year. We think that we would go for 2 weeks again, but would probably look at staying in only 2 places and would choose somewhere like the Playa or the suites at the Surfside with a kitchen. (Anne would like to try some other similar accommodations next time to allow us to experience different places). It is definitely worth it to us to spend a little more on the accommodations to get somewhere a little upscale. We absolutely loved the golf and the courses you helped us choose were great, but next year I think we would plan for 3 days of golf in a row and a day off in between so that we have time to travel around and do and see other things. So once again - thank you for a very memorable trip.
Posted by Keith and Anne on Dec'30, 2009
Just wanted to send you an email to say how much I appreciate everything you did to organize our trip. Absolutely everything was perfect! You made me look really good as the organizer. Everyone loved the fact that all they had to do was show up and everything was looked after. I highly recommend the Hampton hotel. The staff was fabulous, room was exceptional, and the pool / hot tub / and even the water slide made for a great way to soothe some aching muscles at the end of the day. Even the breakfast was quite good and the topping on the cake was fresh baked cookies when we checked in at the desk. SWEET. I do not know how you managed to pull off the incredible weather we got but great job there too! Thanks again and you can look forward to booking our group again next year. Paul Cowl
Posted by Paul Cowl on Dec'30, 2009
Just wanted to let you know something about our group trip to Kelowna earlier this year. At the Quail course, we were all given a $10 credit because two tiny patches of green were roped off as unplayable. Essentially we all got a free sleeve of balls due to a very minor course issue. I (and the rest of my group) was totally impressed by this gesture by the Quail course...something many courses would not have done. That really made a positive impression on us. We in BC sometimes complain about service, but certainly not at the Quail course. They were top notch in every way. Thanks again, we are looking forward to next year's trip!
Posted by Rob Griffith on Dec'30, 2009
We just flew home from Kelowna today and I want to thank you for setting up a great trip for us. The Manteo Resort was an awesome place to stay and they treated us really well.The weather was challenging...we even got a few minutes of snow on Tuesday at Kelowna Springs...but we still enjoyed the courses. Another year we may choose to come the last week of April to catch a bit more spring!
All of the personal at the courses were great to us as well. BCgolfguide.com seems to be held in high regard by the people out there. The new course, The Club at Tower Ranch, is definitely a winner...we enjoyed our round there and will add it to our list of must play courses. Thanks again for setting up our trip. You did a great job!
Deena Forrester - April 2009
Posted by Deena Forrester on Dec'30, 2009
Alan Hudak from Ontario, along with his 7 friends that have done an annual trip for 30 plus years, they visited the Okanagan in April 2009, and stayed at the Playa Del Sol Resort. They had a blast. Read Alan's review on Trip Advisor.
Posted by Alan Hudak on Dec'30, 2009
I wanted to say thanks once again for setting up our golf trip this past weekend. It was awesome as always. A little rain on the Friday but the rest of the weekend turned out great. Thanks for the excellent service you and your company provide....it's outstanding!!!! When I did have any questions or anything else to do with the trip, your response was immediate and very professional.
Talk to you next year Scott - Lower Mainland BC
Posted by Scott on Dec'30, 2009
Hi Ross,
I wanted to thank you for helping set up our golf trip last month. The accommodations at the Manteo were very good and the golf was fantastic. The round at Tower Ranch was the highlight. We look forward to returning to Kelowna or Kamloops (or Whistler?) next year. Booking through you was very easy and effective and we will go this route again. I will also recommend you to anyone else who is thinking golf. Thank you Rob Sim
Posted by Rob Sim on Dec'30, 2009
Ross, please accept my apologies for responding so late after our trip, but June is a very busy month for me.
I just want to thank you for having our trip so well organized. The accommodations were great, and all of us were very impressed with the courses. Kelowna has another winner in the Black Mountain course ( None of us got close to your 79, but we will blame that on the alcohol factor). We are most definetly doing this again next year, and will be calling on you to get us set up again. On behalf of the group Thank you.
Posted by Chris K on Dec'30, 2009